We approached Renova, having contracted to buy a period house which required renovation. We were impressed at their approach and methodology from the initial meeting. While we knew this was the house for us, we had some reservations in embarking on the project. Firstly, we found the prospect of engaging multiple construction professionals daunting. We wanted to get the project underway as soon as possible and we were concerned that engaging several professionals would result in delay. Secondly, having just purchased the house, we were keen to have visibility on the costs and to avoid cost overruns. Renova’s offering was attractive because we felt that it would give more visibility on timing and budget. In addition to that, Renova’s approach was business-like and they seemed to recognise that certainty and service were important to us.

We were impressed that John was in a position to commit to having a crew onsite soon after we completed the sale. During the pre-construction stage, we had a number of design meetings at the Renova studio. Sian and the design team were on hand to lead these meetings but the advantage of the Renova approach was that if there was a QS or construction query, it could be dealt with there and then. Because Renova have multiple crews onsite at any time, they are up to speed with finishes and they are able to guide you in the right direction. They have samples of tiles, doors, flooring and window finishes which they find work well in the studio for clients to look at. This took a lot of leg work out of the process. The team is experienced and was very helpful in making recommendations as to what works well.

Kevin and his team went onsite in December 2018. Alan and Anthony were very good at communicating the project management plan and timings, so that there was no situation where a decision was left until the last moment. Kevin was an absolute pleasure to deal with and our neighbours were full of praise for the respectful and considerate way he managed the site. Kevin and his team approached the renovation in a meticulous way, really taking pride in every last detail and ensuring a really good finish. We cannot praise Kevin enough.

The project was completed on time, which really was so important to us. It also came in on budget and there were no nasty surprises on the cost front. We now live in a house that is almost 100 years old but which is as warm and comfortable as a new build. We really would not hesitate to recommend Renova to anyone embarking on a renovation project.